Global Concierge Services
Your Own Private Chauffeur on the Ground
In order to ensure the success of your mission at your destination, Superspoft Concierge, a worldwide concierge network, goes above and beyond the standard ground handler service by providing high-touch, passenger- and crew-focused services.
Only missions organised by your Trip Support Services team will have access to Supersoft.
The Demand
Supersoft was developed to offer a greater level of on-site supervision than what is generally available at difficult and dangerous locations, hence reducing operational risk and stress on the ground. This includes such places:
- They require particular care to provide constantly good operation since they are so crowded
- Not ideal for general aviation (GA) operations in terms of rules, limitations, or procedures.
- Not familiar with GA operations
- Inadequate infrastructure
- Not having any experience operating GA big aircraft
Overseeing all activities at the airport
All third-party services are vetted and coordinated on-site by a Supersoft agent 24 hours before your arrival.
- Parking and fuel agreements
- Transportation on land
- AOG assistance
- Facilitating
- Immigration and customs
- Passengers being escorted through the airport
- Taking care of unexpected changes
- Handling
An Addition to Your Team
Supersoft functions as a natural extension of its travel support staff. Additionally, Supersoft is only accessible on missions that your team is in charge of.
A Supersoft agent is instantly mobilised to be your extra level of support when you organise a mission through your Supersoft trip support team to a place supported by Supersoft. This happens both when you land and throughout your trip.
Consider each Supersoft employee as your personal point of contact on the ground.
Attention and Special Requests Off-Airport
Additionally, Supersoft Avion can assist with any last-minute, unique, or off-airport requirements made by passengers or personnel.
- Merchandise requests and mementos
- Displays and tickets
- Arrangements for dining
- Changes to the plan
- Accommodations in hotels and ground transportation
- Helicopter rentals
- Local knowledge and suggestions
